Office Assistant

The Office Assistant plays a crucial role in our office. The responsibilities of this position include receptionist and information referral point for new students, parents, office staff and University departments.

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Responsibilities

  • Manage and maintain front desk operations, including answering phone calls, emails, and live chats, and providing exceptional customer service. 
  • Use Salesforce to track and organize all contacts made with Orientation & Transition Experiences. 
  • Offer support and assistance to professional staff through engagement in various projects and administrative tasks.
  • Stay up-to-date with specific details of Orientation and Welcome Week programming to communicate to students and families.
  • Attend two all-student staff professional development trainings per semester (Oct-Apr).
  • Attend regular Office Assistant check-in meetings with the full OA team and supervisor one-on-one check-ins.

The position reports to Maddie Portnoy, Operations Specialist

Qualifications

Required:

  • Enrolled in at least 6 credits at the University of Minnesota and be in good academic standing;
  • Availability through Spring 2023 to fill the required hours of the position;
  • Self-motivated, adaptable, and dependable;
  • Strong organizational skills and strategic thinking;
  • Excellent customer service skills;
  • Strong aptitude for retaining detailed information;
  • Proven ability to communicate in a professional manner, both verbally and in writing;
  • Interest in helping new students and families transition to the University of Minnesota;
  • Willing to learn about the people, resources, services, opportunities, and policies at the University of Minnesota. 

Preferred:

  • Past Orientation & Transition Experiences student leader and/or employee

Compensation & Schedule

The Office Assistant is paid $11.50 per hour. 

This position will start the week of February 28. The Office Assistant can anticipate working 4-6 hours per week during the Spring semester for training and onboarding, 12-18 hours per week during the Summer, and 10-15 hours per week during the 2022-2023 academic year. The responsibilities of this position are in-person.

Application Process

Apply to be an Office Assistant

Applications must include a resume.
Application Deadline: Wednesday, February 16 at 11:59 pm.