Office Assistant

• Manage and maintain front desk operations, including answering phone calls, emails, and live chats, and providing exceptional customer service. 
• Use Salesforce to track and organize all contacts made with Orientation & Transition Experiences. 
• Offer support and assistance to professional staff through engagement in various projects and administrative tasks.
• Stay up-to-date with specific details of Orientation and Welcome Week programming to communicate to students and families.

• Attend two all-student staff professional development trainings per semester (Oct-Apr).
• Attend regular Office Assistant check-in meetings with the full OA team and supervisor one-on-one check-ins.

The position reports to Maddie Portnoy, Operations Specialist

Required:

• Enrolled in at least 6 credits at the University of Minnesota and be in good academic standing;
• Availability through Spring 2023 to fill the required hours of the position;
• Self-motivated, adaptable, and dependable;
• Strong organizational skills and strategic thinking;
• Excellent customer service skills;
• Strong aptitude for retaining detailed information;
• Proven ability to communicate in a professional manner, both verbally and in writing;
• Interest in helping new students and families transition to the University of Minnesota;
• Willing to learn about the people, resources, services, opportunities, and policies at the University of Minnesota. 

Preferred:

• Past Orientation & Transition Experiences student leader and/or employee

Please note:

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Please note: All employees at the University of Minnesota are required to comply with the University’s Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit: https://safe-campus.umn.edu/return-campus/get-the-vax

The Office Assistant is paid $12.50 per hour. 

This position will start as soon as availability allows. The Office Assistant can anticipate working 12-18 hours per week during the Summer, and 10-15 hours per week during the 2022-2023 academic year. The responsibilities of this position are in-person.

Apply to be an Office Assistant

Direct questions to Maddie Portnoy ([email protected]).