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Operations Crew Member

The Operation Crew supports Orientation & Transition Experiences by facilitating the check-in, attendance management, and event staffing for Welcome Week. The Operations Crew serves as a valuable resource in assisting new students and their family members with the start of their transition experience and provides a first impression of the university.

  • Attend and participate in all training sessions;
  • Set-up and organize supplies for events and check-ins;
  • Facilitate check-in process of Welcome Week;
  • Answer students and guests’ questions concerns;
  • Provide administrative support for Welcome Week, including preparation of program materials;
  • Manage entrance to Welcome Week events;
  • Serve as a positive representative of the University of Minnesota and Orientation & Transition Experiences to new students and their guests;
  • Complete other projects/tasks as assigned.

Reports to Maddie Portnoy, Operations Specialist

Plans for Welcome Week 2021 are being developed to offer an in-person experience in alignment with recommendations from the Minnesota Department of Health and the University of Minnesota COVID-19 protocols. This position will be in-person. 

  • Self-motivated, adaptable, and dependable;
  • Strong organizational and communication skills;
  • Excellent customer service skills;
  • Comfortable with in-person responsibilities during Operations Crew Training and Welcome Week
  • Enrolled as an undergraduate student at the University of Minnesota through Fall 2021 and be in good academic standing;
  • Availability from August 16-September 6, 2021 to fill the required hours of the position;
  • Interest in helping new students and families transition to the University of Minnesota.

Operations Crew Members can anticipate working up to 35 hours per week between August 16-September 6, 2021. The schedule will be determined by early August.

*All dates, times, and responsibilities listed below are subject to change based on University’s COVID response plan

  • Monday, August 16-Friday, August 20: Operations Crew Training
  • Monday, August 23-Friday, August 27: Welcome Week Preparation
  • Saturday, August 28-Tuesday, August 31: Welcome Week Check-In
  • Wednesday, September 1-Monday, September 6 (varying hours daily): Welcome Week

Members of the Operations Crew are paid $11 per hour.

Fill out the Operations Crew interest form. After submitting the interest form, OTE will contact you to schedule a 15-minute informational interview. Submissions will be reviewed on a rolling basis.

Questions can be directed to Maddie Portnoy, Operations Specialist (port027@umn.edu).

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