Applications for the 2019 Event Staff team are now available!
This volunteer role helps to support the Welcome Week program in a variety of capacities. It offers the opportunity to be a member of a dynamic team and to gain experience in delivering large scale events. The role will be supervised by two Event Staff Captains and the Assistant Director for Welcome Week.
Event Staff members are required to attend a training on August 20 and would need to be available to work during the dates of August 21 through September 2.
If you are interested, please apply here. Our goal is to select a team of 10-15 dedicated members. The priority deadline is Wednesday, July 31 at 11:59 p.m. although the role will remain open until filled.
Position Purpose
The Event Staff is a volunteer team. The purpose of the Event Staff is to manage, facilitate, and encourage individual student participation during Welcome Week. Tracking attendance for events and meals allows OTE to identify trends in cohorts of students, address ways to better serve students and provide data to inform programmatic changes. Event Staff allows OTE to collect data in a more timely and efficient manner throughout the program instead of waiting until after the program is over. Additionally, providing a Welcome Headquarters for students and leaders to receive assistance throughout each event will allow for a more positive experience.
Position Summary
Event Staff is a volunteer team that helps ensure the success of Welcome Week (WW), which serves both freshmen and transfer students, from behind the scenes. Students who have been Welcome Week Leaders or Transfer Student Leaders, who want to be involved with OTE in a different way, have a strength in managing details and logistics, and are committed to the success of new students would make excellent Event Staff members. The Event Staff will have versatile roles during WW and will not be assigned to a WW student group. All Event Staff will be expected to:
- Encourage student participation in Welcome Week
- Create a welcoming environment for new students
- Assist with Check-in & late Check-in
- Manage entrance to all WW events
- Maintain the ability to be a WWL, (ie-lead a group) if necessary
- Float before/after events to assist lost students
- Maintain professionalism when working with students, WWLs, and other staff
While Event Staff will be trained as generalists to assist with the entire program, each Event Staff member will be expected to assist with the following specific tasks:
Manage WW Hotline
- Answer the WW Hotline throughout the program
- Assist lost students throughout the program
- Contact WWLs when necessary (missing rosters, individual student needs, etc)
Track Attendance
- Collect & organize returned rosters
- Scan rosters to upload to OTE database
- Communicate with WW staff to track down missing rosters from WWLs
- Ensure all attendance is accounted for and accurate
Event Entrance Management
- Scan students/WWLs into major WW events
- Collect attendance rosters from rostered events
- Assist with large WW events as needed
- Assist Pro Staff/OLs/WWLs when necessary
Volunteer Position Outcomes
- Learn the inner workings of a large, complex program
- Develop strong communication and customer service skills
- Work in a collaborative environment by managing systems that play to strengths
- Balance time management skills while working in a fast paced environment
- Manage multiple projects at one time
- Build relationships with OTE leaders (OLs and Professional Staff) on a more individual basis
Volunteer Qualifications
- Attention to detail and follow-through
- Ability to create a fun work environment, especially in stressful moments
- Must attend training in late August 2018.
- Must be available during the dates listed under “Time Commitments” in application
- Demonstrate responsibility in maintaining a work schedule
- Must be in good academic standing (at, or above 2.3 GPA)
- Must be moved into fall housing before the start of training.
- Preference to students who have been past WWLs or TSAs.
Position Title: Event Staff Captain
Positions Available: 2
Work Days and Hours:
- Prep: August 13-17, 20-25 hours
- Event Staff Training & Work Week: August 20-24, 20-25 hours
- Welcome programs: August 27 – September 3, 40 hours
- Wrap-up: September 4-7, 5 hours
Duties/Responsibilities
This position manages the Event Staff team through providing leadership, offering direction and ensuring the success of Welcome Week (serving freshman & transfer students) from behind the scenes. Two captains will be hired. This position will act as a team of Event Staff Captains that will manage the Event Staff and Welcome Week Headquarters together. Specific duties and shifts will be divided between the Event Staff Captains.
Event Staff Captain will be expected to assist with the following specific tasks:
- Manage 15-20 Event Staff members
- Collaborate with other student leader staff such as Student Program Coordinators, Student Interns, and Orientation Program Assistants
- Coordinate and manage staff training, schedules, apparel, and meals
- Manage daily signage inventory process
- Manage supply assembly and inventory process
- Maintain daily operations of Welcome Week headquarters
- Create and manage an inventory system for Welcome Week
- Manage entrance and scanning of students into Welcome Week events
- Manage the collection, organization and scanning of attendance into database
- Maintain professionalism when working with students, WWLs, and other staff
- Manage Welcome Week Hotline
Qualifications
Required:
- Ability to lead by example and serve in a shared leadership/supervisory role amongst peers.
- Attention to detail and follow through.
- Ability to create a fun work environment, even in stressful moments.
- Ability to communicate the status of projects with Event Staff Captain partner(s) to ensure proper follow through and completion of tasks.
- Must be available to work during the dates listed above in the section titled “Work Days and Hours”
- Demonstrate responsibility in maintaining a work schedule
- Must be in good academic standing (at, or above a 2.50 GPA)
Preferred:
- Past OFYP student leader and/or employee.
- Be moved into fall housing no later than August 13, 2018
Program/Unit Description
The mission of Orientation & Transition Experiences is to provide quality transitional experiences that maximize student’s potential for personal and academic success. Visit ote.umn.edu for more information.
Application Instructions
To apply, email a resume and cover letter to Evan Witt at evanwitt@umn.edu. Applications will be accepted until the position is filled.
The Office Assistant plays a crucial role in our office. The responsibilities of this position include receptionist and information referral point for new students, parents, office staff and University departments.
Time Commitment
- Our office is open Monday-Friday from 8:00 a.m.-4:30 p.m. during the school year and 7:30 a.m.-6:00 p.m. during the summer. Qualified candidates must be available to work within our office hours for at least 8 hours per week during the school year and at least 20 hours per week during the summer.
Responsibilities
The Office Assistant position reports directly to the Associate Director of Operations. This position supports Orientation & Transition Experiences by greeting and assisting guests of the office, professionally communicating with incoming students, parents, and campus contacts via email and telephone, maintaining office organization and cleanliness, and other duties as assigned. This position supports an office of 9 professional staff, approximately 30 student employees, approximately 30 student leaders, and nearly 450 student volunteers. This position may, in addition to the duties above, offer support in one of the following areas:
- Offer support and assistance to professional staff thorugh engagement in various projects
- Pursuing an active role in managing and maintaining front desk operations, including answering phone calls
- Supporting office initiatives and events related to the matriculation process
- Balancing academic responsibilities with the requirements of the position
- Identifying and communicating logistical counts for Orientation programming
- Assisting with Orientation & Welcome Week logistics
Qualifications
Required:
- Adaptable and dependable
- Strong organizational skills
- Self-motivated and a strategic thinker
- Excellent customer service skills
- Familiar with professional office environment
- Proven ability to communicate in a professional manner, both verbally and in-writing
- Strong aptitude for retaining detailed information
- Interest in helping new students and families transition to the University of Minnesota
- Willing to learn about the people, resources, services, opportunities, and policies at the University of Minnesota
- Enrolled full-time as an undergraduate student at the University of Minnesota and be in good academic standing
Preferred:
- Past Orientation & Transition Experiences student leader and/or employee
Application Process
This position is no longer accepting applications.
The Check-In Team play a crucial role in our office. The responsibilities of this position include checking in students and parents for Orientation and students for Welcome Week.
Responsibilities
The responsibilities of this position include:
- Set up and organization of supplies and materials for each day
- Checking in of new students and parents (including handing out materials and answering questions/concerns)
- Clean up after check-in is complete
- Facilitating late students/parents checking in
- Other projects/tasks as assigned
Qualifications
The ideal candidate:
- Demonstrates initiative
- Is punctual, reliable and consistent
- Is approachable, positive, friendly, and has a pro-active customer service philosophy
- Multitasks and has strong organizational skills
- Has a strong aptitude for retention of detailed information and can accurately explain this information to others
- Has a team-oriented attitude
- Demonstrates problem solving skills
- Is patient and is able to adapt to changing situations and details
Time Commitment
- Mornings in June, July, and August
Application Process
This position is no longer accepting applications. Applications will re-open mid spring 2020.
Position Description
The Student Transition Experience Interns are responsible for the development and implementation of programs and communications serving first-year, transfer and second-year students. Specific duties will be divided between both Student Transition Experience Interns. This position reports to the Coordinator of Student Transition Experiences.
Responsibilities
The Student Transition Experience Interns are responsible for the development and implementation of programs and communications serving first-year, transfer and second-year students. Specific duties will be divided between both Student Transition Experience Interns. This position reports to the Coordinator of Student Transition Experiences (to be hired early summer 2018).
Student Transition Experience Interns will be expected to assist with the following:
- Support the planning execution and evaluation of all student transition experiences within Orientation & Transition Experiences: At Home in MN, Transfer Student Network (Coffee Chats, Hangouts, etc)
- Plan, execute and evaluation programming for Living Learning Communities serving out-of-state students (At Home in MN), transfer students (Leaders in Transition), and second year students (Second-Year Experience).
- Assist with recruiting, hiring and training of Transfer Insiders (approx. 10 students) who serve as peer mentors for transfer students.
- Identify and develop timely content for the Class of 20XX eNewsletter, Transfer Insider emails, Transfer Student Engagement emails, communication to second-year students, and websites that serve all three populations.
- Engage first-year, transfer and second year students through social media efforts in “U of M Transfers”, “Class of 20XX” and “Second Year Experience” Facebook pages
- Maintain and document attendance records for all events.
- Assist with research efforts through evaluation and data analysis
- Communicate trends gathered from events, social media, research, etc with appropriate professional staff.
- Respond to questions and inquiries from students through management of specific email accounts.
- Support the Coordinator of Student Transition Experiences with other duties as related to the position.
Apply at z.umn.edu/STEIntern Job Code #329068
